Freelance UX Researcher

Part Time
Mid Level

At Indy, our mission is to empower freelancers to manage their independent business through powerful online marketing, workflow, and payment tools.

We’re looking for a skilled and passionate user researcher to help conduct our user outreach, interview, and testing efforts for various product initiatives we have in the works. As a freelance Product UX Researcher with Indy, you would collaborate with the Product & Design team.

This is an ongoing freelance position with an approximate workload of 10-15 hours per week.

In this role, you’ll be responsible for things like:

  • User/Customer interviews
  • Prototype testing, including working with product designers to finalize clickable prototypes
  • Focus groups
  • Diary studies
  • Help build our user outreach program
  • Document results of studies, prepare reports, and present them to the product team and the wider company

What you’ll bring to the role:

  • 2+ years of experience of working as a UX Researcher
  • User interview script writing skills, interviewing techniques, and best practices
  • Research documentation skills
  • Presentation skills
  • Clear mastery of the English language
  • Familiarity with and/or experience with tools like Maze, User Testing, and Dovetail.
  • Proficiency with Figma and Google Workspace

Bonus points: 

  • Experience with Confluence and Jira
  • Experience working in a startup environment
  • Experience in B2C SaaS products

Indy has an inclusive and diverse work environment. Indy is an Equal Opportunity Employer.


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